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API 文档
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语音操作手册
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Voice API
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INCS API
INCS操作文档
Message Manual
Documento de operación de voz
邮件接口文档
INCS API
语音Wiki
短信对外API接口文档
这是一份短信发送API接口的技术文档，提供了如何通过HTTP接口向用户发送短信的详细说明。本文档包含接口调用方法、参数说明、状态码解释以及各种请求场景的实例，适用于需要在应用中集成短信发送功能的开发人员。
话单接口文档
IVR接口文档
基本配置
INCS Messages API 基础配置信息
Messages API
Messages API
回调配置
需要在 INCS 设置您对应的消息回调地址
INCS后台模板申请操作手册
预测试外呼接口文档
短信平台操作手册
WABA API
WABA Account & Templates
手动拨号呼叫接口
预测式外呼
本章节介绍语音业务平台中预测式外呼任务的创建、拨号策略配置与执行监控等核心设置。
通用接口
软电话操作手册
本章节介绍语音业务平台中软电话客户端的安装、登录、基础通话操作及常见问题处理方法。
SoftPhone Manual
Predictive Call API
Call Log API
Manual Call API
IVR API
SMS HTTP API Documentation
Generic API format
Request Headers certification-code: af92196e-0d07-3c1d-a631-a71c...(Unique credential) Response Field name type Required Description status string Yes Response status description code int Yes Error Codes message string Yes Error message data obj...
Submit a template for review
Request API Domain https://api.incsapp.com API Route /external/templates/rcs Method POST Headers Content-Type: application/json certification-code: f484bd42-4a0c-39d.... Parameters Parameter Type Mandatory Description Remarks name string Yes Tem...
Get Template Details
Request API Domain https://api.incsapp.com API Route /external/templates/rcs/{template_id} Method GET Headers certification-code: f484bd42-4a0c-39d.... Parameters - Response Sample Successful Response { "status": "success", "code": 200, "me...
Fetch templates list
Request API Domain https://api.incsapp.com API Route /external/templates/rcs Method GET Headers certification-code: f484bd42-4a0c-39d.... Parameters Parameter Type Mandatory Description last_id string No template_id of the last record on the pre...
Delete a Template
Request API Domain https://api.incsapp.com API Route /external/templates/rcs/{template_id} Method DELETE Headers certification-code: f484bd42-4a0c-39d.... Parameters - Response Sample Successful Response { "status": "success", "code": 200, ...
New Message Webhook (RCS)
Webhook Request Method POST Webhook Payload Parameter Type Description event string This is set to "new_message". message object Message data. Webhook Sample { "event": "new_message", "business_phone": "", "message": { "sender...
Message Status Webhook
Webhook Request Method POST Webhook Payload Parameter type Mandatory Description event string Yes This is set to "message_status_update" business_phone string No Business phone number message_id string Yes Message ID message_status string Yes Me...