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Analytics Report
This document provides a detailed introduction to the report statistics feature within the Speech...
Keyword Rule
This document provides a detailed introduction to the configuration and management mechanism of k...
Speech Analysis Tasks
This document provides a detailed overview of the entire workflow for speech analysis tasks, incl...
质检报表
本文详细介绍了语音质检模块中的报表统计功能。该模块通过可视化的数据概览、趋势分析及明细查询，帮助管理员全面掌握通话质检情况，快速识别高意向客户与需跟进事项，从而优化业务策略。 功能概述 质检报表...
质检任务
本文档详细介绍了语音质检模块中质检任务的创建、配置、执行监控及结果分析全流程。系统支持基于话单与离线录音两种数据源，提供精细化的任务调度机制，并通过可视化的进度反馈与深度的转写详情，帮助管理员高...
Recently Created Chapters View All
Speech Analytics
This chapter mainly elaborates on the analysis operations for recording files within the Speech A...
语音质检
本章主要阐述语音质检模块中针对录音文件的分析操作，核心功能涵盖通话意图分析与语音信箱甄别
IVR Management
This page introduces how to configure IVR menus and voice prompts for inbound call scenarios in t...
Report Center
This page introduces the core reporting and analytics features available in the Report Center, in...
Callback and Security Settings
This chapter introduces the basic configuration options related to system integration and data se...
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