创建并分配任务
域名
请求路由
请求方式
请求头
- Content-Type: application/json
- Authorization: Bearer a06b3b2d7f762....
请求参数
请求参数列表
| 参数名 |
类型 |
必填 |
描述 |
| name |
string |
是 |
任务名称，限256字符 |
| description |
string |
否 |
任务描述，限256字符 |
| task_template_id |
int |
否 |
任务模板id |
| user_phone |
string |
是 |
任务对象手机号，必须是区号开头的纯数字格式，例如："6281512341234" |
| user_name |
string |
否 |
任务对象名称 |
| assignee_username |
string |
是 |
任务被分配人账号 |
| channels |
array |
是 |
任务通讯通道，可多选，通道名+通道授权id （voice通道不需要填授权id） |
| custom_data |
object |
否 |
任务模板对应的自定义数据字段值 |
请求示例
{
"name": "8 月催收任务",
"description": "",
"task_template_id": 123,
"user_phone": "628123456789",
"user_name": "Budi",
"assignee_username": "agent1",
"channels": [
{
"channel_name": "whatsapp-meta",
"auth_id": 30058
},
{
"channel_name": "voice"
}
],
"custom_data": {
"订单号": "ORD-1",
"金额": "100000"
}
}
响应
成功响应示例
{
"status": "success",
"code": 200,
"message": "",
"data": {
"total": 1,
"data": [
{
"id": 3625,
"creation_id": 181,
"name": "9 月催收任务",
"description": "www",
"channels": [
{
"channel_name": "voice",
"auth_id": 30090,
"conversation_id": 5580
},
{
"channel_name": "whatsapp-meta",
"auth_id": 30058,
"conversation_id": 5581
}
],
"user_name": "Budi",
"user_phone": "628123456789",
"assignee_username": "incs_1",
"status": 1,
"task_template_id": 11,
"custom_data": {
"data": "2026-09-10",
"money": "100000",
"name": "www",
"number": "432526436436"
},
"created_at": "2026-09-14 10:35:13",
"updated_at": "2026-09-14 10:53:47"
}
]
},
"error": {}
}
失败响应示例
{
"status": "error",
"code": 400,
"message": "Data error",
"data": {},
"error": {}
}
