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本章节介绍语音业务平台中软电话客户端的安装、登录、基础通话操作及常见问题处理方法。

This section covers the core configurations for extensions on the Voice Service Platform, including extension creation, assignment, status management, and binding with customer service accounts.

This section introduces the core configurations for creating, scheduling, and executing automatic outbound call tasks on the voice service platform.

This section introduces the core configurations for creating, scheduling, and executing automatic outbound call tasks on the voice service platform.

This chapter describes how to create, configure, and manage the voice assets used for automatic outbound call tasks.

This page provides an overview of customer service management in the voice platform, including creating customer service accounts, managing permissions, and updating customer service status.

This chapter introduces the basic configuration options related to system integration and data security in the voice platform.

This page introduces the core reporting and analytics features available in the Report Center, including call detail inquiries, call statistics and analysis, task progress tracking, and AI-powered call recording transcription.

This page introduces how to configure IVR menus and voice prompts for inbound call scenarios in the voice platform.