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This section introduces the core configurations for creating, scheduling, and executing automatic outbound call tasks on the voice service platform.

This section introduces the core configurations for creating, scheduling, and executing automatic outbound call tasks on the voice service platform.

This chapter describes how to create, configure, and manage the voice assets used for automatic outbound call tasks.

This page provides an overview of customer service management in the voice platform, including creating customer service accounts, managing permissions, and updating customer service status.

This chapter introduces the basic configuration options related to system integration and data security in the voice platform.

This page introduces the core reporting and analytics features available in the Report Center, including call detail inquiries, call statistics and analysis, task progress tracking, and AI-powered call recording transcription.

This page introduces how to configure IVR menus and voice prompts for inbound call scenarios in the voice platform.

本章主要阐述语音质检模块中针对录音文件的分析操作，核心功能涵盖通话意图分析与语音信箱甄别

This chapter mainly elaborates on the analysis operations for recording files within the Speech Analytics module, with core features covering call intent analysis and voicemail detection.