通用api - 通话记录回调参数说明

{
    "id": 263056202,
    "companycode": "9513923"
    "direction": "callout",
    "type": "callout",
    "callmethod": 6,
    "starttime": "2025-10-16 17:31:13"
    "answertime": "",
    "endtime": "2025-10-16 17:31:21",
    "duration": 8,
    "billsec": 0,
    "userid": "0",
    "memberid": "0",
    "chengshudu": "0",
    "ext": "0",
    "disnumber": "219513923001",
    "destnumber": "81351111451",
    "extnumber": "",
    "recordfilename": ""
    "downloadip": "",
    "hangupdirection": 10040,
    "hangupcause": 10020,
    "uuid": "db4a44cc-aa72-11f0-ad78-1d7ff0749d07"
    "userkey": "",
    "customuuid": "76c33d997640d36b033d43b1d2d3964e",
    "taskid": "",
    "round": 0,
    "recordurl": ""
}

Call Record Callback Parameter Description

Parameter Name	Type	Description
callmethod	int	Calling method: 0, Unrestricted; 1, Extension inter-dial; 2, Extension direct dial (manual); 3, API call (default); 4, API dual call; 5, Predictive dialing; 6, IVR/Group call.
starttime	string	Calling time
answertime	string	Answer time
endtime	string	Call end time
duration	int	Call waiting duration
billsec	int	Call duration
userid	string	Employee ID
ext	string	Custom parameter - Extended parameter
chengshudu	string	Custom parameter - Value and ext are the same
hangupdirection	int	Hang-up direction
hangupcause	int	Hangup cause code
memberid	string	Custom parameter - Member ID
disnumber	string	Calling number
destnumber	string	Called number
downloadip	string	Recording download IP
recordfilename	string	Recording file name
companycode	string	Company ID
type	string	Call type
extnumber	string	Extension number
uuid	string	Call UUID
userkey	string	User key
customuuid	string	Custom parameter - Customer ID
taskid	string	Task ID
round	string	Call Round
recordurl	string	Audio Recording Download URL