Upload Call List

1.Log in to the Voice Backend → Go to Voice > Automatic Outbound Call > Call List.

2.Click Add.

3.Fill in Task Information:

Task Name: Enter a name (e.g., Jan 2026 Promotional Campaign).

4.Upload Number File:

In the Number File section → Click Download Template to get the standard format file.

Fill in the content according to the template requirements:

• Do not include the country code for mobile numbers (e.g., for Indonesian numbers: 87630021323).
• After completing the form, click Select File to upload the edited file.

⚠️ Only .xlsx format (Excel Workbook) is supported.

5.After the file is successfully uploaded, the system will automatically verify the number format.