Upload Audio File

1.Log in to the Voice Backend → Go to Voice > Voice Resources > Audio Files. 
 2.Click Add. 
 Fill in Audio File Information: 
 
 Name: Enter the audio file name (e.g., Jan 2026 Promotional Campaign). 
 Audio File: Click Select File to upload a pre-recorded MP3 audio file. 
 
 ⚠️ File Requirements: 
 
 Format: Only .mp3 format is supported. 
 Duration: Recommended ≤ 30 seconds. 
 File Size: Recommended ≤ 1 MB. 
 
 After the upload is complete, click Confirm. The audio file will be saved to the template library and can be used when creating an outbound call task.