Generate Audio Files Online

1.Log in to the Voice Backend → Go to Voice > Voice Resources > Generate Voice. 
 2.On the Generate Voice page, click Add in the operation column to open the dialog box. 
 3.Fill in the audio file information in the dialog box: 
 
 Name: Enter the audio file name (e.g., Jan 2026 Promotional Campaign). 
 Type: Select the generation method for the voice content. 
 Fixed Text: The entire voice content is completely fixed, and all customers will hear the exact same message. 
 Variables Included: The content contains variables (e.g., {phone}, {name}), which will be dynamically replaced based on the contact list during outbound calls. 
 Language: Select the language for voice playback. 
 Voice Content: Enter the text to be broadcasted in the text box (e.g., Hello, thank you for your interest in XX Company's Jan 2026 promotional campaign. Please reply with 1 for more details.). 
 Insert Variables (Used for dynamic replacement during outbound calls): If the phone number in the contact list is located in Column A of the Excel file, you can insert the following variable into the text: 
 
 Hello, {phone}, your order has been shipped.
 
 Insert Pause 
 To insert a pause, add: {stop:1s} at the desired location. 
 Hello, {stop:1s} your order has been shipped.
 
 Set the reading method for special content 
 Select the text that requires special processing, and then click the corresponding button on the toolbar: 
 
 
 
 Content Type 
 Operation 
 Example 
 
 
 
 
 Phone Number / Digits 
 Select the digits → Click Read Digit by Digit 
 13800138000 → "1 3 8 0 0 1 3 8 0 0 0" 
 
 
 Letters 
 Select the letters → Click Read Letter by Letter 
 VIP → "V I P" 
 
 
 Date 
 Select the date → Click Read as Date 
 2026-01-16 → "January 16th, 2026" 
 
 
 Amount 
 Select the number + currency → Click Read as Currency 
 199 CNY → "One hundred and ninety-nine yuan" 
 
 
 
 Click Preview to check the effect → Click Save after confirmation. 
 ⚠️ Notes: 
 
 Variables only take effect when the outbound task is executed. During preview, they will be displayed as placeholders (e.g., {phone}). 
 Pause and reading settings require you to select the text first before clicking the button; otherwise, the settings will not apply. 
 It is recommended to keep the total text length ≤ 120 characters (including variables and pause tags).